Hold tight!
We’re just checking your address
Manually Enter your address
Result!
NBN is available at your address
Activation in 1-3 days
Result!
NBN is available at your address
Activation in 1-3 weeks
Sorry!
NBN isn’t quite ready at your address
However, Pre-Order today and we’ll submit the order
to NBN the minute your address is ready.
Sorry!
NBN isn’t quite ready at your address
However, Pre-Order today and we’ll submit the order
to NBN the minute your address is ready.
WAIT!
You’ve selected a stand-alone modem with no NBN plan. We can only send stand-alone modems to existing customers who have ordered or who have an active NBN plan with us.
HOLD ON!
LOOKS LIKE YOU’RE PLANNING TO USE YOUR OWN MODEM?
Due to the high number of devices available on the market we can only provide limited ‘best efforts’ support in getting you online.
You must be confident configuring your own device.
If you are not confident we highly recommend purchasing a pre-configured modem from us.
Result!
NBN is available at your address
Activation in 1-3 weeks
Result!
NBN is available at your address
Activation in 1-3 days
Nearly there!
Which one are you?
We found a few units at that address, please select yours to Check Availability.
HMMM
We’ve got good and bad news
NBN is available, but due to your property being a new development and not yet connected to the NBN the one-off NBN New Development Charge of $275 applies. This charge is levied by NBN and is applicable regardless of the NBN provider that you choose. So if you’re happy with that…
Save your order
and come back later
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Sorry!
YOUR ADDRESS REQUIRES SATELLITE NBN
Unfortunately we can’t provide this service at this time.
How about a mobile SIM?
SORRY!
WE CAN'T FIND YOUR ADDRESS
SORRY!
SORRY! OUR NBN ADDRESS CHECKING TOOL IS DOWN
This can happen from time to time if NBN or our upstream carrier are performing maintenance on their address checker. You can still see our plans and sign up. Alternatively please try again later or give us a call on 1800 211 112
IMPORTANT!
SORRY! WE CANNOT PROCESS ORDERS FOR THIS ADDRESS
Due to limitations with our upstream carrier at this time we cannot process orders for your property type at this time. We expect this issue to be rectified by the middle of November 2020. We apologise for this inconvenience. If you are happy to wait please proceed to Build Your Plan. We'll then submit your order to NBN as soon as we can. Don't worry - billing for your service won't start until your service is activated. Thanks for your patience. 1800 211 112